Customer Risk Team Leader
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Inclusion and Diversity
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Networks
Staff Networks are where people with lived experience can get together in a safe, non-judgemental space to discuss the unique experiences and difficulties faced within the workplace.
A part of our Inclusion and Wellbeing strategy is to support networks within tombola. We have an established Women’s Network and Disability Network and will soon be launching more networks too.
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Flexibility
Remote working isn’t something that’s new to us, 95% of our Customer Experience team are based at home.
All our Chat Hosts, Community Team Leaders, Community Shift Leaders and Customer Service Advisors work from home, giving them great flexibility. Our teams are contracted to different shift patterns to work for various lifestyles. At tombola you’re free to be yourself, so if 9-5 doesn’t work for you, one of our home-based roles could.
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Free to be me
At tombola, we truly believe that our differences make us stronger. We’re committed to supporting our people to be their true selves. We want to champion different opinions, backgrounds and experiences to enable us to achieve our long term goal of becoming the World’s Biggest Bingo brand. Take a look at our Values.
Benefits and perks that put a spring in your step
🎉 Social events and parties
🏠 Home setup contribution
📈 Quarterly bonus
🏥 Private healthcare
📆 Additional holidays
Want to know more about the benefits of joining the tombola team, check them out here.
We're award winning
Our teams are passionate about what they do and have been recognised across the industry for their efforts in delivering a great player experience with a key focus on Safer Gambling. With the value “Player first. Always” always front of mind, it’s no surprise we lead the way, and have the awards to prove it.
Some of our recent awards include:
- Bingo Operator of the Year, EGR Operator Awards 2023
- Gold Advanced Level 3, Safer Gambling Standards Certification 2023
- Safer Gambling Operator, EGR Operator Awards 2022
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